We’re Here to Help
Have questions about our headsets? Need product support? Our team is ready to assist with expert guidance and solutions tailored to your communication needs.
Send Us a Message
Complete the form below and our customer support team will respond within one business day.
Business Information
Our Address
742 Innovation Boulevard, Suite 210
San Jose, CA 95134
United States
Response Time
We typically respond to all inquiries within one business day. For urgent product support questions, please include your headset model number in your message for faster assistance.
Support Hours
Our customer support team is available Monday through Friday, 9:00 AM to 6:00 PM Pacific Time. Messages received outside these hours will be answered on the next business day.
Frequently Asked Questions
How do I pair my Plantronics Bluetooth headset?
Most Plantronics Bluetooth headsets enter pairing mode when turned on for the first time. Press and hold the power button until you see flashing red and blue lights, then select the headset from your device’s Bluetooth menu. Specific pairing instructions vary by model—check your product manual for detailed steps.
Where can I download the Plantronics Hub software?
Plantronics Hub software is available for download from our official sources. The software allows you to customize headset settings, update firmware, and access advanced features. Visit our accessories section or contact us for download assistance.
What’s the difference between UC and standard Voyager models?
UC (Unified Communications) models include a USB Bluetooth adapter optimized for use with computers and softphone applications like Microsoft Teams, Zoom, and Skype. Standard models connect via Bluetooth to mobile devices. UC versions offer plug-and-play compatibility with professional communication platforms.
How do I replace my headset battery or accessories?
Replacement batteries, charging cables, ear tips, and other accessories are available for most Plantronics models. Contact our support team with your specific model number, and we’ll help you locate the correct replacement parts.
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